Our policies
Shipping policy
The medicines we offer are manufactured and shipped from India. It is a long way thus the delivery takes time. Usually, the shipments are delivered within 10-17 days but in some cases there may be a delay for 5 more days.
In case of non-delivery after the dead-line, please contact us to inform of the matter. We will try our best to offer you the solution that will fully meet your interests. Click here to learn more about shipping.
Order cancellation policy
Please, be informed that we accept order cancellations ONLY within 24 hours after order submitting. If you wish to cancel the order you have to contact our support team by the phone or by an e-mail ( Contact us ) and let them know of your decision. In case you contact us after 24 hours, no order cancellation will be processed.
Make sure that you insert a valid shipping address in the order form, we recommend you to double check the notes before submitting the order. Any mistake may cause the non-delivery of the product. If you have noticed that the address notes were specified incorrectly, contact us as soon as you can to inform of the matter ( Contact us ).
Refund policy
The medications we offer are generically equivalent to their brand-name counterparts. We guarantee that they are the same chemically and have the same medical effect.
In case you are not satisfied with the effect our medications produce, please contact us to inform of the problem. We will supply you with the return address and as soon as the product is received by our returns department, we will start the refund procedure.
Before contacting us, please, make sure that you take the right dosage of the products and follow the Instructions for use. Mind that the effects can be slowed down by fatty food and alcohol you take prior to the tab.
In case of non-delivery of the product by the dead line (the delivery takes 10-17 days, there may be an additional delay for 5 days for the customs checking) you can contact our support team ( Contact us ) to qualify for a refund. Your payment will be fully reimbursed to your credit card. The refund procedure usually takes 5-7 business days, after this period the refund will be reflected at your credit card statement.
